For Hotels & Tourism Companies

Hotel Transfer and Guest Transportation Management

Manage airport transfer reservations, request vehicles with Hızlı Araç and let guests book through your own link — all from one platform built for hotel and tourism teams.

Hotel receptionist managing guest transfers on the Kaptan VIP dashboard with a tablet at the front desk
Services for Hotels

Everything Your Front Desk Needs for Guest Transportation

Tools designed for reception, concierge and operations teams to organize transfers with less effort.

Transfer Booking Management

Handle airport transfers and other guest transportation requests from one place.

  • Receive airport transfers and other transportation requests
  • Organize arrival and departure transfers
  • View and manage booking details from your hotel panel
Request vehicles from drivers

Hızlı Araç

Need a vehicle quickly? Create a request and let drivers come to you with offers.

  • Create a vehicle request in a few steps
  • See driver offers and vehicle information when available
  • Compare offers and choose the suitable option

Dedicated Booking Link and QR Code

Let guests request transfers on their own through your hotel’s booking page.

  • A dedicated booking link for your hotel, where supported
  • Guests open the booking page by scanning a QR code
  • Requests arrive directly in your hotel panel

Guest Accommodation Booking and Management

A guest-facing reservation portal connected to your hotel panel.

  • Special portal for guest bookings
  • Track room reservations
  • Guests get a private link after booking
Availability on request — Contact Us
Guest Booking Journey

From QR Code to Booking Request

Your dedicated booking link turns every guest’s phone into a transfer request channel.

  1. Scan

    The guest scans the QR code at reception or in the room.

  2. Book

    Your hotel’s booking page opens and the guest enters the trip details.

  3. Manage

    The request appears in your hotel panel, ready to manage.

Simple & Transparent

How It Works

From the first request to the completed transfer in four clear steps.

  1. 1

    Receive or Create a Request

    A transfer request reaches your panel, or your team creates one for a guest.

  2. 2

    Review Driver Offers

    With Hızlı Araç, drivers respond to your request with their offers.

  3. 3

    Select an Offer

    Compare the offers and vehicle details, then choose the suitable one.

  4. 4

    Manage the Reservation

    Follow and manage the booking through your hotel panel.

Product Demonstrations

See Kaptan VIP in Action

Short videos showing how hotel teams use the platform day to day.

Video coming soon

Managing Transfer Bookings

A walkthrough of receiving and organizing transfer bookings.

Video coming soon

Creating a Hızlı Araç Request

How hotel staff create a vehicle request in a few steps.

Video coming soon

Reviewing Driver Offers

Comparing incoming offers and selecting the suitable one.

Video coming soon

Using the Booking Link and QR Code

The guest booking journey from QR code to confirmed request.

Hotel Testimonials

Hear from Hotel Teams

Experiences shared by hotel managers, reception staff and tourism professionals using Kaptan VIP.

Video testimonials are coming soon

We will share stories from hotel teams using Kaptan VIP here. Would you like to share your experience?

Contact Us
FAQ

Frequently Asked Questions

How does our hotel receive transfer bookings through Kaptan VIP?

Transfer requests created by your team or your guests reach your hotel panel, where you can view and manage arrival and departure details.

What is Hızlı Araç?

Hızlı Araç lets hotel staff create a vehicle request. Registered drivers respond with offers and you choose the one that suits your guest.

How do driver offers work?

Each offer shows the information shared by the driver, such as vehicle details, so your team can compare offers before selecting one.

Can our hotel have its own booking link?

Where supported, a dedicated booking link can be provided for your hotel so guests can submit transfer requests directly.

How do guests use the QR code?

Guests scan the QR code with their phone camera to open your hotel’s booking page and submit their request.

Which interface do we use to manage bookings?

Bookings and requests are managed from the Kaptan VIP hotel panel. Contact us to see the available features in a demo.
Ready to Get Started?

Bring Smarter Transfer Management to Your Hotel

Learn more about Kaptan VIP or request a product demonstration for your hotel or tourism company.

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