Answers to common questions about managing your transfer operations with Kaptan VIP.
How do we manage transfer bookings in Kaptan VIP?
All reservations appear in your company dashboard, where you can view trip details, follow their status and handle incoming requests.
Can we assign bookings to our own drivers and vehicles?
Yes. After adding your drivers and vehicles, you can assign each booking to a driver and vehicle from the dashboard.
Do our drivers get a mobile app?
Yes, your drivers can use the Kaptan VIP mobile application to follow their assigned transfers.
Which reports are available?
The dashboard includes trip records, payments and invoices, monthly and client balance reports, and an expenses and profit report with PDF export.
Can we receive bookings through our own website?
Yes. You can manage a company website from the dashboard and receive online transfer bookings through it.
How does Kaptan VIP support U-ETDS?
You can register trips and passengers manually and prepare the U-ETDS PDF. In the driver app, AI can read passport information to reduce typing; the information should always be checked before submitting.
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